Help Desk

How Do I Shop On This Website?

Easily! From our home page, you will be able to Browse through the product categories. You will find the product menu on the left side of the Home Page, Or, search for a product by product name, product number or description by clicking on the " Search Carefree" link at the top of the page. You may then enter your search criteria in the search box. Either method will retrieve a list of products, sizes available, and their price(s).

To view a more detailed description of the product and its ingredients, simply click on the picture of the product. You will be taken to the final info page for the product.

Once you have decided which product you would like to purchase, choose the size and the amount and click on the "Add To Cart" button. This will deliver that product to your Shopping Cart & take you to view your cart. Once on your shopping cart page if you change the quantity you wish to order, please remember to click the Update button. You can also remove a product by selecting Delete button. Once satisfied with you order, you may either click on the "Keep Shopping" button or click on the "Check out" button.

What Are My Payment Options?
Your options are simple.

1.  You may pay online or over the telephone with a credit card. We accept: Visa, Mastercard, American Express and Discover Card.

2.  You may also fax your order to 1 (888) 277-4701. Include your name, (as it appears on your credit card) your billing address, telephone number, shipping address (if different from billing address) your e-mail address (if any) and your credit card number and expiration date. Include the name and product number of all items you wish to purchase.

3.  You may also mail your orders to us with a check. Please include your name, address, telephone number, e-mail address and a listing of the products you would like to order with the product number. Please specify where you would like your product to be shipped.

(Please note: That by sending a check, your product may take slightly longer to arrive than the normal delivery time as we must wait for your check to clear our bank). Otherwise, orders usually ship within 24 hours of receipt.

How Do I Contact Customer Service?

To submit a question or comment to us online, just click on the "Customer Care / Help Desk" link on the top of the page. Fill in your information then any question or comment you may have. Once you have entered your question or comment in the fields provided, click "Submit" to send it to us.

You may also call us at 1-888-277-4701, Monday - Friday 9:00 AM - 5:00 PM EST

Fax us at: 1-888-277-4701


Can I View Orders I've Placed In The Past?

Yes. Click on the "Sign In" or the "My Carefree Acct" link on the top of the page, login to your account with your email address and password. You will be taken to your order history page where you may view a listing of all past orders and make changes to your account.

I Forgot My User Name Or Password.

Your Username is your Email Address. If you forgot your password, simply click on the "Sign In" or "My Carefree Account" link on the top of the page. Click on the, "Forgot Your Password" link. Enter your email address and click OK. Your password will then be emailed to you.

Do You Ship Orders Internationally?

No. We do not ship any orders internationally at this time. We only ship orders within the United States.

Do You Offer A Money Back Guarantee?

Yes! Every product is 100% money-back guaranteed by Vitamin Power and Vitabase. Companies trusted for quality, safety and integrity for years. 

If you are not 100% satisfied wtih any product, simply click on the "Customer Care / Help Desk" link on the top of the page. Then click on the "Return Request" link in the menu on the left of the page.

Fill in all information in the Return Request Form. Click the Return Policy Check Box at the bottom of the form then click Submit.

You must return the unused portion or the unopened product (within 30 days of Purchase for Vitamin Power Products & within 60 days of Purchase for Vitabase Products.) with a short explanation to: CarefreeNutrition.Com, Returns, 1007 Garden St. Suite 4, Hoboken, NJ 07030 and we will promptly refund your money.

What Is Your Privacy Policy?

The information you provide to us stays with us and remains confidential. It will not be sold to another company. For complete details, click on Privacy Policy. We do not share any information with other companies for them to send you non-requested marketing information.

Can I Be Sure About The Quality Of Your Products?

Our products are manufactured with the highest quality nutritional ingredients available and are laboratory tested to USP standards to assure potency, purity and freshness.

To support health and wellness, every product is formulated to work synergistically, supplying optimum blends of vitamins, minerals and other nutritional ingredients for unsurpassed dietary intake.

How Are Orders Shipped?

Upon receipt of your order, we make every effort to ship your products the next business day. The majority of shipments are sent via U.P.S. (United Parcel Service.)

U.P.S. requires that you provide a complete street address. If only a Post Office Box Number is provided, we ship the order via Parcel Post (U.S. Postal Service.)

How Do I Find Nutritional Information On This Website?

You will find a wide range of health and nutritional information on our website. On the left side of the screen you will find our "Health Information" section.

1. When you click on "Nutr-Chart" you will be taken to the "Vitamin and Mineral Quick Reference Guide". This guide gives you vitamin and mineral information and helpful tips on the upper limits of each nutrient.

2. When you click on "Carefree Topics" you will be given the option of clicking on 4 different sections; "Health Topics", "Herbs", "Minerals", or "Supplements".

3. When you click on "Health News" you will taken to our health news section which offers updated information on various health related subjects.

Can I View A List Of All Your Products?

Yes. Click on the "Search Carefree" link on the top of the page. You will see a listing of all our products. You may sort them by clicking on the Sort By arrow on the right of the page. You may sort Alphabetically by Name or by Price. 

How Do I Create My Account?

To create an account, simply click on the "Sign In" or "My Carefree Account" links at the top left of the page. From there, under "New Users" enter your information and click on "Create Account". You will be then able to register with us. You may also register during your check-out process.

How Do I See What Is In My Shopping Cart?

For a quick view of the amount of items in your cart and your total, look to the top right of the page. To view your Shopping Cart click on the "Shopping Cart" link on the top right of the page.

Are My Transactions Secure On This Website?

Yes. Your transactions Are Secure. Carefree Nutrition, LLC knows that your personal information is valuable and we want to protect it.

To do this:

We use Secure Socket Layer (SSL) 3.0, RC4 with 128 bit encryption (High); RSA with 512 bit exchange to encode and decode any personal information that is sent over the Internet between your computer and our server.

Our server is located behind a firewall/router to prevent unauthorized persons from being able to retrieve any applicant data stored there. When you provide us with information, you can be sure that we will hold that information in strict confidence. We recognize and respect your expectation that privacy be protected.

We will not share information with an outside company.

Do I Still Need To Take Vitamins And Minerals If I Eat Well?

Yes, it is very important to take vitamin and mineral supplements. Unfortunately, we do not get enough nutrients we need from our diets because most of the foods we consume are cooked and/or processed which destroy vital nutrients the body needs to function properly. Also, our soil has been severely depleted of essential minerals through the overproduction of crops and through the overuse of pesticides and chemicals; therefore, it does not provide the nutrients we need for optimal health.

Because vitamins and minerals are so essential to life, the Institute of Medicine's Food and Nutrition Board has formulated the recommended daily allowance (RDA’s). At Carefree Nutrition, we want to ensure that you receive sufficient supplementation to promote optimal health and wellness.